In the realm of business success, optimal team performance lies primarily in problem-solving strategies and a deeper understanding of human nature. Listening to validate first is an important yet often overlooked leadership skill. Its influence lies not just in its capacity to generate solutions but in its ability to calm the nervous system and leverage clear thinking.

If we wish to transform the “I can’t” response into “I can," we are called to touch upon the cultivation of compassion for ourselves. We are called to tap into our courage and strength, to lean towards our own experience of suffering, both for ourselves and for the world.
- Atira Tan